GCP – Grand City Property - IT Support (m/w/d)

<h3>WIR GEBEN DEINER KARRIERE RAUM</h3>

<p>We are looking for you as soon as possible</p>

<h1>IT Support (m/w/d)</h1>

<p><strong>Location:</strong> Berlin</p>

<h4>Your tasks:</h4>

<ul>
	<li>1st &amp; 2nd Level IT Onsite Support: Provide onsite IT support when needed, addressing both 1st and 2nd level issues.</li>
	<li>2nd Level Global Support: Offer global support for IT related issues, ensuring timely and effective resolution.</li>
	<li>Technical Issue Resolution: Resolve complex technical issues escalated from the 1st Level support team.</li>
	<li>Root Cause Analysis: Identify the root causes of incidents and recommend appropriate fixes to prevent recurrence.</li>
	<li>Software Expertise: Provide expertise on specific software applications, assisting users with technical challenges.</li>
	<li>Escalation Management: Manage escalations and liaise with other IT teams to ensure issues are resolved efficiently.</li>
	<li>Preventive Actions: Monitor recurring issues and recommend preventive actions to enhance system reliability.</li>
	<li>Technical Escalation Point: Serve as the technical escalation point for critical issues, ensuring they are addressed promptly.</li>
	<li>Infrastructure Support: Provide local and onsite infrastructure support, maintaining the integrity and performance of IT systems and network.</li>
</ul>

<h4>Your Profile:</h4>

<ul>
	<li>Proven experience in IT support, particularly in a 2nd Level capacity.</li>
	<li>Strong problem-solving skills and the ability to resolve complex technical issues.</li>
	<li>Excellent communication skills, both written and verbal in English. German is an advantage.</li>
	<li>Ability to work collaboratively with other IT teams and manage escalations effectively.</li>
	<li>Expertise in specific software applications and a solid understanding of IT infrastructure.</li>
	<li>Proactive approach to identifying and implementing preventive actions.</li>
</ul>

<h4>Your perspective:</h4>

<ul>
	<li>Interesting, varied and broad range of tasks in one of the largest real estate companies in Germany and Europe</li>
	<li>Good working atmosphere, communication culture &ldquo;on a first-name basis&rdquo; and a pleasant working atmosphere in an environment with flat hierarchies</li>
	<li>Individual training and coaching for professional and personal development in our Academy and with our in-house business coach</li>
	<li>Professionally equipped, in-house gym with trainers and courses at the headquarters in Berlin as well as fitness and health offers through the Wellhub platform at all external locations</li>
	<li>Comprehensive company health management and company pension scheme</li>
	<li>Support on the way to work through a subsidy for the use of public transport and the option of leasing a bicycle through Eurorad</li>
	<li>Modern IT equipment such as laptop and cell phone</li>
	<li>Mobility and flexibility through the use of pool cars and company cars to carry out tasks</li>
	<li>Flexible working hours and mobile working for an even better work-life balance</li>
	<li>Exciting virtual range of family-friendly benefits, including vacation programs, leisure and sports activities and consulting services with our partner company Voiio</li>
	<li>Opportunity to attend Bundesliga matches of FC Union Berlin, our favorite club</li>
	<li>Discounts in selected hotels worldwide with up to 30% on overnight stays and special conditions on food and drinks</li>
	<li>Employee discounts for special conditions in the areas of media, fashion, leisure, facilities and much more via a partner company</li>
	<li>Drinks and a selection of fruit</li>
</ul>

<h4>Have we sparked your interest?</h4>

<p>Then click on &ldquo;<strong>Apply now</strong>&rdquo; below and Max Boikov looks forward to receiving your compelling application documents, including your earliest possible start date and salary expectations.</p>

<p>Apply now</p>

<p><strong>Grand City Property Ltd &ndash; Zweigniederlassung Deutschland, Personalabteilung, Wittestra&szlig;e 30, Haus F, 13509 Berlin</strong></p>

<p>GCP is a rapidly expanding company in the real estate sector.<br />
We are experienced in renting and managing apartments throughout Germany for over a decade. According to our guiding principle &ldquo;With us in good walls&rdquo;, we improve the living space and the living environment step by step, ensure that good, affordable living space is created and maintained and thus create a high level of tenant satisfaction through contact at eye level.<br />
We act reliably, think long-term, find solutions and promote community - both internally and externally. We offer our employees a wide range of development opportunities and attach great importance to mutual respect and appreciative cooperation.</p>

<p>GCP &ndash;_gogle.png Grand City Property http://www.gc-pm.de http://www.gc-pm.de https://relaxx-files.raven51.de/kcenter-google-postings/kc-9806/logo</p>

<p>2025-08-01T20:59:59.999Z FULL_TIME</p>

<p>EUR</p>

<p>YEAR 35000.0 50000.0</p>

<p>2025-06-02</p>

<p>Berlin 13509 Wittestra&szlig;e 30</p>

<p>52.580261 13.2933421</p>


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