IT Demand Manager (f/m/d)

vor mehr als 7 Tagen

Your Career at Bruker – Develop Your Potential

Bruker is a leading global manufacturer of analytical measurement systems for the life and material sciences. For more than 60 years, Bruker's high-performance scientific instruments and analytical and diagnostic solutions have empowered scientists to study living things and substances at the molecular, cellular and microscopic levels. Working closely with its customers, Bruker drives innovation, productivity and customer success in molecular research in life sciences, pharmaceutical applications, microscopy, nano-analysis and industrial applications.

Today, more than 8,500 employees in over 90 locations on all continents are working on solutions to these challenges. Bruker continues to expand its extensive product and solution offerings, its broad installed base and its reputation with customers. As one of the world's leading analytical instrument companies, Bruker continues to strive to fully meet the needs of its customers and to continue to develop state-of-the-art technologies and innovative solutions for today's analytical challenges.

IT Demand Manager (f/m/d)


  • Per assignment to Groups/Divi­sions/Func­tions acting as primary IT contact in the global IT organi­za­tion for all related IT topics
  • Fostering dialog with the business to im­prove IT support for trans­for­ma­tions and up­com­ing changes
  • Providing overall direc­tion, gui­dance and defi­ni­tion of IT archi­tec­ture to effectively support busi­ness stra­te­gy
  • Striving to understand business chall­en­ges, customer prio­ri­ties and compe­ti­tive issues
  • Enabling the busi­ness to achieve its objec­tives through the effec­tive use of techno­logy
  • Consulting and leve­ra­ging exis­ting solu­tions
  • Maint­ain­ing the demand pipe­line and act as pri­mary partner for the busi­ness func­tions to cap­ture, struc­ture, align and plan busi­ness demand and match this demand with the IT supply func­tions' capa­city.
  • Adhering to the IT demand process and captu­ring and prio­ri­ti­za­tion of the demand towards IT and regular align­ment and priori­tization of de­mand.
  • Developing and main­tai­ning strong and produc­tive relation­ships with busi­ness leaders asso­cia­ted to a parti­cu­lar group/division or line of service using a variety of methods.
  • Conducting needs analy­sis, organi­za­tio­nal rea­di­ness assess­ments, and impact analysis on busi­ness reque­sts to identify oppor­tuni­ties to link programs, proce­sses, and systems through­out the organi­zation to achieve optimal efficiency.
  • Collaborating closely with Capacity Manage­ment and ensuring that the service provi­der provides suffi­cient capa­city to meet demand.
  • Understanding the need for thorough demand eva­lu­a­tion and its conse­quen­ces of follow-on pro­jects.
  • Collaborating with other IT Business Partners to develop stra­te­gies to align business groups where appro­pria­te.
  • Facilitating regular com­muni­cation channels and forums to align on planned activities in the day-to-day ope­ra­tions bet­ween busi­ness units and IT Services, as well as reviews on IT per­for­mance and inci­dents.
  • Contributing to establish proce­dures, and over­sight manage­ment model required to ensure optimum demand collec­tion, trans­lation and fore­cas­ting of IT demand.
  • Managing, leading and coaching new business requests, changes and opti­mi­za­tion to the current Business Appli­cation Land­scape, in respect to global Bruker IT policies.
  • Maintaining demand port­folio in colla­bo­ra­tion with other Bruker IT team members.
  • Conducting regular reports on Demand Manage­ment KPIs.


  • University degree in Business Adminis­tra­tion, Computer Sciences or compa­ra­ble quali­fi­ca­tion
  • Experienced leader with very good social/colla­bo­ra­tion skills and ex­pe­rience in matrix organi­zation
  • Experience as demand manager for any IT related topics (at least 3 years)
  • English language (C1) and German language (C2)
  • Other langua­ges nice to have (e.g. French)
  • Alternatively, expe­rie­nce as a pro­ject team member, parti­cul­arly for imple­men­tation of Business Appli­cations and on large scale IT/Business projects
  • Customer focus and service manage­ment atti­tude with a problem-solving atti­tude
  • Team-oriented colla­bo­ration and good communi­cation and presen­ta­tion skills
  • Effective at inter­ac­ting with IT staff, Business Staff and Senior Manage­ment
  • Knowledge of ERP functionality
  • Solid technical IT know how across ERP, Subsystems (e.g. CRM), Hardware, Software, Network etc.
  • Good under­standing on infor­mation secu­rity and data privacy aspects and impacts of cloud appli­ca­tions

Nice to have:
  • Experience with different cultures in Europe, North America and Asia
  • Validation Experience

Our offer:

In addition to being the market leader in most of our product and service groups, we want to make sure that you are doing well to focus on the tasks at hand.
To this end, we offer you:
  • A canteen with meal vouchers
  • Job bike
  • Hybrid working possibilities
  • 30 days of vacation
  • Modern air-conditioned buildings
  • State-of-the-art office space & infrastructure
  • Free employee parking
  • Highly satisfied and forward striving teams
  • Talented and diverse employees from and all over the world
  • Finally, of course, the fact that even though we are listed on the stock exchange, we are still safe and sound in the hands of our owner and thus able to weather all storms.


Start your career and apply now for the job on our website
Please use our online-application form (Reference number 2022-13294 )!

Bruker HR-Recruiting

Innovation with Integrity